Getting in touch with us is easy, and there are multiple ways to get ahold of a Support team member. Please refrain from contacting any Forefront team member directly, as this may delay your request.
Client Portal
If you do not have an account, please get in touch with your account manager or attempt to reset your password. If your company uses Microsoft 365, try logging in with the Sign in with Office 365 button.
Try to include as much detail as possible when requesting help through email. You will receive an automated response with your ticket number, that we kindly ask you to quote in further communications regarding the issue.
Introducing Ava AI, Forefront's specialist AI assistant to help you triage and troubleshoot issues you may be facing. At any point, feel free to ask Ava to escalate your issue to our specialist team, and we will get right back to you.